Thank you for choosing our Sayshopp Fashion in India. We are committed to providing a seamless and satisfactory shopping experience. Please read our Delivery & Return Policy carefully before making a purchase.
Delivery Information : a. We offer delivery services within India. b. The estimated delivery time will be communicated during the checkout process, considering factors such as your location and the availability of the product. c. While we make every effort to ensure timely delivery, please note that delivery dates are approximate and may be subject to delays due to unforeseen circumstances beyond our control.
Shipping Charges : a. Shipping charges will be communicated to you during the checkout process based on the weight, size, and delivery location of the product. b. Any applicable taxes, customs duties, or other charges related to the shipment will be the responsibility of the customer and may be collected by the shipping carrier upon delivery.
Order Tracking : a. Once your order is shipped, we will provide you with a tracking number or a link to track your shipment. You can use this information to monitor the status of your delivery.
Return Policy : a. We accept returns within [insert number] days of the delivery date, subject to the following conditions:
- The product must be unused, unworn, and in its original condition with all tags and packaging intact.
- Certain items such as undergarments, swimwear, and personalized or custom-made products may not be eligible for return due to hygiene or customization reasons. Please check the product description or contact our customer service for further information.
- Returns for discounted or sale items may be subject to additional restrictions or fees. b. To initiate a return, please contact our customer service team and provide the necessary details, including your order number and reason for return. We will guide you through the return process. c. The customer will be responsible for any shipping costs incurred during the return process unless the return is due to an error on our part or a defective product. d. Once we receive the returned product and verify its condition, we will initiate the refund process. The refund will be issued using the original payment method, excluding any shipping charges or applicable fees.
Exchange Policy : a. We currently do not offer direct product exchanges. If you wish to exchange a product, we kindly ask you to initiate a return as per our Return Policy and place a new order for the desired item.
Damaged or Defective Products : a. If you receive a damaged or defective product, please contact our customer service team within [insert number] days of the delivery date. We may request supporting evidence such as photographs or a detailed description of the issue. We will then provide you with instructions for returning the product or arrange for a replacement or refund, as deemed appropriate.
Cancellation Policy : a. If you wish to cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request if the order has not been shipped. Once the order is shipped, it cannot be cancelled, and our standard return policy will apply.
If you have any further questions or need assistance with our Delivery & Return Policy, please feel free to reach out to our customer service team using the contact information provided on our website.
Effective Date: 01-06-2023